Returns & Exchanges

Due to the perishable nature of our fresh garden salads, we cannot accept physical returns once the product has left our temperature-controlled facility. If your order arrives damaged or fails to meet our quality standards, please contact us within 24 hours for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Immediately check your Gardencup delivery upon arrival to ensure all seals are intact and the contents are still cold to the touch.

• 2.
  Document the Issue

  If there is a quality concern or damage, take clear photos of the cups and the shipping box to help our team process your claim.

• 3.
  Contact Support

  Email our customer care team within 24 hours of delivery with your order number and the photos of the affected items.

• 4.
  Resolution

  Our team will review your request and issue a store credit, refund, or ship out a fresh replacement batch immediately.